Frequently Asked Questions
Everything you need to know about your Henne experience.
What is the standard shipping timeframe?
We offer express shipping on all orders. Domestic orders typically arrive within 2-4 business days, while international shipping can take 5-10 business days depending on your location.
What is your return policy?
We accept returns on full-priced items within 14 days of delivery. Items must be in their original condition, unworn, and with all tags attached. Please note that sale items are eligible for store credit only.
How do I determine the right size for me?
Each product page features a detailed size guide and fit notes. If you are between sizes, we generally recommend sizing up for a more relaxed look or following the specific measurements provided in the description.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options including Afterpay and Klarna.
Are your garments ethically produced?
At Henne, we are committed to conscious manufacturing. We work closely with our suppliers to ensure fair labor practices and prioritize high-quality fabrics that are designed to last for seasons to come.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. Once an order is confirmed, we are unable to make modifications or cancellations. Please double-check your details before completing your purchase.